Shipping

SHIPPING

We ship worldwide. Exact shipping fees are displayed at checkout and may vary on destination. Here you can find our main shipping rates, delivery times and relevant custom information.

RATES

FREE worldwide shipping on orders above:

150 EUR – Euro
150 USD – United States Dollar
150 GBP – British Pound
150 CHF - Swiss Franc
24,000 JPY – Japanese Yen
1,800 SEK – Swedish Krona
1,800 NOK – Norwegian Krone
1,200 DKK – Danish Krone
250 CAD – Canadian Dollar
250 AUD – Australian Dollar

Regular - On orders below FREE Shipping value:

Germany: € 4,90
Other EU Countries: € 11,90
Other Countries (Non-EU Countries): € 19,90

Express:

Germany: € 15,00
Other EU Countries: € 30,00
Other Countries (Non-EU Countries): € 50,00





DELIVERY TIMES & SHIPPING METHODS

Shipping within Germany
Estimated shipping time 2-3 working days shipped by DHL Paket Germany
Estimated Express shipping time 1-3 working days shipped by DHL Express


Other EU Countries incl. Switzerland, United Kingdom and Norway
Estimated shipping time 3-5 working days shipped by DHL Paket Germany or Deutsche Post (Warenpost International)
Estimated Express shipping time 1-3 working days shipped by DHL Express


Other Countries (Non-EU Countries)
Estimated shipping time 5-7 working days shipped by DHL Paket Germany
Estimated Express shipping time 3-5 working days shipped by DHL Express





VAT AND DUTIES

EU and designated countries
Orders shipped to the European Union and the following countries listed below are offered with DDP (Delivery Duty Paid), ensuring that all taxes and duties are already incorporated into the final price, avoiding any surprise charges.

United Kingdom
Switzerland
Norway


United Kingdom
Sales VAT is included. We offer a Delivery Duty Paid (DDP) Service. Meaning, you will have no extra cost or surprise charges. Any import VAT or duties (usually applicable on orders exceeding £ 135) are covered by DUALLE.


Switzerland
Sales VAT is included. We offer a Delivery Duty Paid (DDP) Service. Meaning, you will have no extra cost or surprise charges. Any import VAT or duties (usually applicable on orders exceeding CHF 65) are covered by DUALLE.


United States
Orders up to $ 800 are exempt of import VAT or custom duties. Meaning there are no extra cost on the final price.


Rest of World
Deliveries outside the EU are shipped with Delivery Duty Unpaid (DDU), meaning you might be liable for import taxes and custom duties charges. If applicable you might have to pay these cost prior the delivery. The carrier will notify about the exact costs.

If you need any assistance, just drop us a line hello@dualle-store.com